Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Exceptional Student and Customer Service

Watch

NSCC Organizational Learning. (Sept. 10, 2020). The Conversation Cycle with Noel MacDonald. [Video file].  Retrieved from https://www.youtube.com/watch?v=YZv0XDcz-Zc&feature=youtu.be

Headley, J. (May 22, 2013). It's not about the nail. [ [Video file]. Retrieved from https://www.youtube.com/watch?v=-4EDhdAHrOg

Headlee, C. (May 2015). 10 ways to have a better conversation. [Video file]. Retreived from https://www.ted.com/talk /celeste_headlee_10_ways_to_have_a_better_conversation?utm_campaign=tedspread&utm_medium=referral&utm_source=tedcomshare