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Fostering Communication: Effective Communication

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"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." ~~ Maya Angelou

Articles

Videos

In our louder and louder world, says sound expert Julian Treasure, "We are losing our listening." In this short, fascinating talk, Treasure shares five ways to re-tune your ears for conscious listening — to other people and the world around you.

Treasure, J. (2011). 5 ways to listen better [video]. TED Talks. Ted.com

Renthlei, R. (2016). Verbal and nonverbal communications [video].

Have you ever felt like you're talking, but nobody is listening? Here's Julian Treasure to help you fix that. As the sound expert demonstrates some useful vocal exercises and shares tips on how to speak with empathy, he offers his vision for a sonorous world of listening and understanding.

Treasure, J. (2014). How to speak so that people want to listen [video]. TEDTalks. Ted.com

In this free online effective professional communication skills training course video, Dan O'Connor, creator of the Tactical Communication Learning System, teaches you how to remind someone to do something, or of something, without getting them angry using simple power phrases for work such as, "Just a friendly reminder," or, "As a friendly reminder . .

O'Connor, D. (2016). Communication skills training course videos email tip: How to remind someone of something"nicely" [video]. DanOconnorTraining.com

In this lesson you'll learn the 3-step process for creating a lead-in line, which is a fantastic way to start a difficult conversation.

O'Connor, D. (2016). How to start a difficult conversation: lead-in and closing lines / communication skills training course [video]. DanOconnorTraining.com

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