Go directly to one of these relevant NSCC Streaming Video Collections. Or watch some selected videos (right).
CBC's streaming video platform designed to provide advertisement-free access to high quality educational content
Films On Demand is a Web-based digital video delivery service that provides access to 39, 500 full length videos and 300,000 segments.
* All films can be shown in the classroom.
** Films on Demand offer Closed Captioning.
The role of a manager includes preempting disputes by identifying and acting on issues early on. This minimizes negative effects on the workplace culture and saves the cost of escalating conflict. A manager encourages work/life balance, organizes regular meetings to enhance communications, and more.
(Employment relations and conflict resolution, 2012)
Conflict Resolution may entail avoidance, accommodation, compromise, competition or collaboration. Creative resolutions help people and organizations grow.
(Conflict resolution and etiquette, 2000)
Most of us will do anything to avoid being wrong. But what if we're wrong about that? "Wrongologist" Kathryn Schulz makes a compelling case for not just admitting but embracing our fallibility.
(Schultz, 2011)
Most people instinctively avoid conflict, but as Margaret Heffernan shows us, good disagreement is central to progress. She illustrates (sometimes counterintuitively) how the best partners aren’t echo chambers — and how great research teams, relationships and businesses allow people to deeply disagree.
(Heffernan, 2012)
Get advice on how to approach your own challenging dialogues and learn more about the difficult conversations project at Dalhousie University. This is the first in a series of videos dedicated to providing strategies and solutions for problematic situations in the workplace.
Videos: Difficult Conversations: The Difficult Conversations Project at Dalhousie University
Click on the links below to watch individual videos in the YouTube playlist.
Supportive Conversations
Resisting Change
Intervening During an Argument
Underlying Cause
Disruptive Faculty
Addressing Concern
Subtle Behaviour
Complaining Others
Mediating After an Argument
(Dalhousie University, 2014)
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