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ORGA 1070 : Achieving Service Excellence: Commitment

This guide provides access to quality resources relevant to the topics covered in NSCC's ORGA 1070: Achieving Service Excellence course. It is a collaborative effort of NSCC Organizational Learning and NSCC Libraries.

Committing to Service Excellence

Examples of Customer Service Commitments

Stamp Customer Service Commitments
By Adele H. Stamp Student Union IT Services, University of Maryland.
We are service excellence
A vision of service excellence by the University of Ottawa.
Spheres of influence
Interactive graphic by NSCC. Rise 360 Presentation

Seinfeld - The Car Reservation. [YouTube]. Uploaded by Amir Sabanovic.

Policies

Policies & procedures, academic & student services
By NSCC

LinkedIn Learning Videos

Important: Please log in to LinkedIn Learning as per these instructions before accessing the video links.

Jeff Toister for customer service strategies