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ORGA 1070 : Achieving Service Excellence: The Customer Experience

This guide provides access to quality resources relevant to the topics covered in NSCC's ORGA 1070: Achieving Service Excellence course. It is a collaborative effort of NSCC Organizational Learning and NSCC Libraries.

Resources for Understanding the Customer Experience

ORGA 1070:  Educational Equity by Jill Provoe, Senior Advisor, Educational Equity, NSCC

ORGA 1070:  Service Excellence & Equity by Joseph Fraser, Director, Office of Diversity and Inclusion, NSCC

Truth and ReconciliAction with Jude Gerrard, Senior Advisor, Mi’kmaw and Indigenous Initiatives, NSCC