Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

ORGA 1070 : Achieving Service Excellence: The Customer Experience

This guide provides access to quality resources relevant to the topics covered in NSCC's ORGA 1070: Achieving Service Excellence course. It is a collaborative effort of NSCC Organizational Learning and NSCC Libraries.

Resources for Understanding the Customer Experience

ORGA 1070:  Educational Equity by Jill Provoe, Senior Advisor, Educational Equity, NSCC

ORGA 1070:  Service Excellence & Equity by Joseph Fraser, Director, Office of Diversity and Inclusion, NSCC

Truth and ReconciliAction with Jude Gerrard, Senior Advisor, Mi’kmaw and Indigenous Initiatives, NSCC