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Online Tools at NSCC: Tech Help

This guide is meant to help students navigate NSCC online tools..

Technology Service Desk

Library and Learning Commons staff offer some technical assistance.  If staff in those areas are unavailable or unable to answer your question, please use the Technology Service Desk.

The Technology Service Desk (login required) is the place to go when you need assistance with:  link

  • Passwords
  • Email
  • Computer problems
  • Printers/Printing
  • Video conferencing
  • SharePoint
  • PeopleSoft
  • Network or Server issues
  • Computer Security

There are many ways to access technical support.

From the Technology Service Desk, Monday - Friday, 8:00 - 4:00, you can use the:
(log in with your W# and password)

                   Live Chat service 

                   Create a Request service by submitting a ticket

Or phone: Toll Free: 1-866-898-4357
                 Halifax: 902-491-4357

When logged into Office 365 choose the Desktop Service Desk icon to access the Service Desk.


There is also a Popular Articles knowledge base where you will find answers to frequently asked questions.